Media-independent communication on a single platform

The Enterprise applications enable companies to work proactively and media-independent. Spontaneous telephone conferencing, external staff integration, automatic call processing or permanent availability – all on a single platform. Our application portfolio offers excellent solutions to businesses, enhancing productivity and significantly reducing delays in daily workflow.

Your benefit: All applications have a modular structure, are highly scalable and can be integrated into conventional as well as convergent networks with ease. Investment protection is assured, of course.

Unified Messaging
CallPilot is a powerful Unified Messaging tool, combining e-mail, fax and voice-mail. The messaging server provides users with media-independent access to all messages, be it via PDA, laptop, Web, desktop or telephone. The messaging server also has a Web interface through which staff may compile, send, reply to or administrate messages via the Web portal or a web-enabled PC.
In addition, the messaging server supports the administration and control of messages via simple voice commands (speech activated messaging) as well as the option of having e-mails read over the telephone (text-to-speech). This enables your staff to access their messages from anywhere, maximising productivity and at the same time offering you complete flexibility.

Personal Call Director
With the aid of the integrated Personal Call Director, staff members are able to administrate incoming calls in the simplest possible way. Call transfer scenarios enable incoming calls to be transferred to the telephone systems dialled by the user.

Integrated announcements
This is a digital announcements system with numerous performance features, offering your callers simple access to recorded messages around the clock (e.g. business hours, product information and advertising).

Integrated telephone conferencing facility
The high-grade audio conferencing facility provides cost-effective and interactive multipoint conferencing, accessible via any telephone globally – at any time, from anywhere. This means that businesses are now enabled to organise telephone conferencing, hitherto outsourced, internally, reducing running service and administration fees.